Simple topic for research paper
Thursday, August 27, 2020
Pornography On The Internet Essays (1932 words) - Feminist Theory
Sex entertainment On The Internet Sex entertainment It began by method of emissaries and recorders, advanced through the introduction of papers and radio, united us with TV, and now serves us worldwide by the ever-well known Internet. It is the broad communications, and even from the earliest starting point it has contributed significantly in manners that both edify and enhance society, and ways that break down and degenerate it. It's anything but an astonishment to learn, at that point, that the broad communications is the most remarkable wellspring of data we have, and nothing else in this day and age impacts open observation very as vigorously. Sadly, the majority of what is communicated in the news today is something that society overall sees as negative or harming. Be that as it may, the news on TV isn't the main sort of media taking the analysis of society. Different types of broad communications, explicitly motion pictures and TV programs containing sex entertainment and viciousness have been intensely reprimanded. The inquiry here is; are these pictures of erotic entertainment bringing about expanded viciousness against ladies. There is no solid proof supporting this hypothesis. Examination by Baron (1990) shows that sex uniformity is more noteworthy where erotic entertainment is progressively common, responding to the inquiry for us. The key here is that the broad communications doesn't cause unwanted social conduct and in fact, the media individuals ought not be named as the ?miscreants?. They basically utilize their capacity in the most useful manners conceivable so as to advance their appraisals and prominence. One approach to do that is to focus on what sells: sex, savagery and calamity. Having said this, for what reason is it at that point, that numerous in the public arena despite everything accept something else? For what reason do they keep on accepting that erotic entertainment is ?detestable? what's more, is a significant reason for savagery against ladies, explicitly assault? There are numerous explanations behind this error and through the accompanying not many focuses, an endeavor will be made to show that erotic entertainment has next to no to basically no associations with brutality against ladies. So as to show this, it must be made obvious that erotic entertainment isn't ?malicious? what's more, doesn't cause unwanted social conduct by showing bare ladies in explicitly express conditions. Subsequently, demonstrate that ladies are not regarded uniquely as sexual items through the media. This is done trying to suppress any hints of ?underhanded? in sex entertainment. For a great many years, sex itself has been thought of ?abhorrent? what's more, revolting. This is actually why the disguise of the sex organs and training sentiments of disgrace toward human sexuality is so basic around the world (Christensen 1990:4). These equivalent sentiments of disgrace are the central reasons that sex is viewed as an individual and private issue. As opposed to the convictions of many, the broad communications didn't make these settings; society makes this picture. In certain social orders, ladies have no reservations with respect to living their whole lives totally exposed, while in different social orders, females spread themselves from head to toe, just uncovering their eyes. The sex business is effectively beating $20 billion every year. Along these lines, the media has been besieged with analysis, overwhelmingly from the female network, relating to the measure of explicitly express material that is distributed in magazines and that shows up on TV. A typical contention against sex entertainment is that the media depicts ladies as being simply sexual toys and items to fulfill male sexual wants. The media indeed, isn't to be considered answerable for making this picture. These perspectives are results of society. It is insane to expect that ladies in this general public are treated as sexual articles simply because the media discharges or communicates obscene material. To state that photos including nakedness, and so forth are making objects out of ladies is absurd. One ought to consider females who pin-up banners of male heroes or youngsters who gather hockey or baseball cards. Society, in any case, doesn't state that items are being made out of these dem igods and sports legends; pictures of dressed individuals are no less articles than pictures of exposed individuals. It is additionally said that the media decreases ladies to an assortment of body parts through erotic entertainment (Christensen 1990:74). Be that as it may, why at that point are their no bad things to say of commercials in magazines showing just ears,
Saturday, August 22, 2020
The Earth Energy-Balance Term Paper Example | Topics and Well Written Essays - 1000 words
The Earth Energy-Balance - Term Paper Example As indicated by an examination in the United States, in excess of 200 million wellsprings of air contaminations are included into the climate consistently which is equivalent to 1760 pounds of toxins for each individual. For example Acid downpour is the significant wellspring of causing air contamination since it harms lakes, streams, vegetation and natural life. Another significant issue affecting the human lives is an Earth-wide temperature boost in light of the fact that the degree of carbon dioxide has surpassed up to 40 % since the year 1860. In the ongoing years over the 134 years, there has been the most noteworthy measure of temperature change. Southern and northern ice tops have been warming us for quite a long time however what will occur if these tops had dissolved? Along these lines, the steady vanishing of plants, utilization of petroleum products is the explanation which causes the nursery impact. My plan mulls over the earth and brings consideration towards something t hat is essential to all the individuals on the planet being thoughtlessly disregarded. There are numerous courses through which we can reestablish significance by overlooking our numerous propensities. Most Americans feel that they have aced over the nature and condition and they have a total confidence in innovation. At the point when they face the natural emergency like lack of gas and oil then they accept that ââ¬Å"science will spare usâ⬠however conviction on technologyââ¬â¢s job in ecological issues is profoundly untimely on the grounds that science isn't the response to each ecological issue.
Friday, August 21, 2020
Writing a Narrative Essay
Writing a Narrative EssayWhen writing a narrative essay, it's important to keep some things in mind. It's essential to choose an appropriate topic for your essay and also make sure that you know the key points of the material. Here are some things to remember when writing a narrative essay.Firstly, you need to make a choice of topic. Since you're writing a narrative essay, the topic should be related to the subject matter that you are covering. Remember that when writing a narrative essay, the best topics will be those that are discussed in other classes at your school. For example, if you are studying history, then you should consider looking into the themes that the events covered in the narrative have. You should try to think of relevant topics to your story.Your choice of how to format your paper will also determine whether it's written in the present tense or the past tense. If you're writing a work-based paper, then you should write in the present tense. On the other hand, if y ou're writing a report for a class assignment, then you should avoid using the present tense. In such cases, you should look into the past tense when you want to address topics from the past.Next, you need to come up with a central idea for your essay. This should ideally be related to the main theme of the essay. To help make your essay more interesting, you should include all of the major aspects of the material in your essay. To do this, you should separate the different parts of the material into smaller parts. This will help you highlight the different points of the material.As mentioned above, you should use a main idea when you write a narrative essay. To do this, you should put together all of the major topics that you've discussed in your primary or secondary sources. Once you have made your central idea, you can begin writing the essay.You should then start drawing out all of the smaller details of the story. For example, if you're writing a narrative essay about a student who is bullied, you should try to draw attention to the personal issues that this individual has faced. You should also look at the effects of the bullying on the victim and how it has affected the rest of the class.After you've finished drawing the different parts of the story together, you should arrange them in different paragraphs. These paragraphs should detail the various aspects of the story. The order in which you put the sections together should be relevant to the sequence in which you're covering the different parts of the material.A great way to keep things interesting is to end each paragraph with a question. Try to think of questions that will cover the points that you've covered throughout the entire essay. When you find answers to these questions, you can keep the essay flowing.
Tuesday, May 26, 2020
Example of Contract
Example of contract can be found in almost any sphere of life. A contract settles certain norms for the parties to a contract. Parties should act in their good will, there should be offer and acceptance, the contractââ¬â¢s content should be legal and clear. An interesting example of contract might be observed in the scope of personal human relations. It concerns the marriage and the regulations in the coupleââ¬â¢s relations. It can be signed before the actual wedding, or during the marriage, specifying the obligations and rights of the couple involved. Marriage Contract John Doe, further referred to as Husband, and Kristal Smith, who will be referred to as Wife, enter the contract on May 29, 2016, and agree concerning the following list of regulations: Husband and Wife are willing to fixate their responsibilities and rights concerning their current property and income as well as their income and property that they may acquire while being married. The provisions cover the property and income that may be acÃ' umulated together as well as separately. Husband and Wife have completed full disclosing of the liabilities and financial assets. The details are attached in the Appendix 1. Husband and Wife agree upon the following rights: To share the estates after the death of other spouse To share any retirement accounts, pension and other similar accounts To share the income from the increasing value of the separate property of the spouses To any specific claims that occur during the cohabilitation period Husband and Wife agree to set the list of the following additional provisions: The future children are to be raised by both of the parties The household chores will be shared based on the workload of the parties Husband and Wife may choose any pet after negotiating this option during the family meeting Husband and Wife agree to visit the parents of each other every month Both parties to the contract are assisted by an independent legal specialist, chosen freely and separately. Husband and Wife will have a possibility to have their own separate assets and income to cover their financial needs independently. The parties to the contract agreed concerning the whole spectrum of the issues in the contract. It might be changed by Husband and Wife only. In addition, Husband and Wife exchange the vows to ensure the willful intention to enter marriage. Husband: ââ¬Å"I will always protect you and guarantee that you and our future children are safe in our home. I promise to be open about my ongoing issues. I will explain my concerns and fears, so you will be sure that there are no secrets between us. I vow to do my best to get along with your family and spend enough time with them. I promise to dedicate my time and efforts to giving our children the best possible education and upbringing. I vow to take care of you and our future children in times of sickness. I assure you that I have a full understanding that your career is equally important. Thus, I will support your intention to carry on with your career developmentâ⬠Wife: ââ¬Å" I promise to listen to your concerns and fears, to be supportive and open in our relations. I will not keep my personal issues in secret. I will take care of you and our family. I will not leave our children. I will friendly to your family and will visit them regularly.â⬠If it occurs that a provision of the respective contract is invalid due to being contrary to applicable law, it should be excluded from the contract, and all other provisions remain enforceable and valid. This contract is composed according to the laws of the state. Consequently, all disputes concerning its enforceability will be viewed through the prism of the state laws. The contract will be enforceable immediately after being signed by the parties to the contract. I am fully aware of the above contract, I considered its provisions, I understand their meaning and effect, I agree to its provisions, and I am ready to execute the provisions. Husband Wife
Friday, May 15, 2020
Introduction to Environmental Economics Essay example
Name: Panther ID: ECP 3302 (Online), Summer 2011 Introduction to Environmental Economics Quiz 2 (Due June 22) Instructions: Write your name and panther id on top and fill out the blanks with appropriate word/words based on your readings from corresponding chapters and turn it in the drop-box in Blackboard. The total points in this quiz are 50, each question is worth of 2 points. Chapter 6 1. ââ¬Å"Providing the typical person alive in the future with a standard of living, including both material and environmental welfare, at least as high as that enjoyed by the typical person todayâ⬠is one way to define sustainability. 2. GDP is a poor measure of sustainability because it: 1) fails to include the values of nonmarket production 2)â⬠¦show more contentâ⬠¦1 Chapter 8 10. The three categories of values from environmental protection are: 1) use value 2) option value 3) existence value The sum of these three categories equals the total value of an environmental resource. 11. We can measure the benefits of environmental improvement by determining peopleââ¬â¢s maximum willingness-to-pay (WTP) for such improvements or by determing peopleââ¬â¢s minimum willingness-to-accept (WTA) compensation in exchange for a degradation in environmental quality. 12. Prospect theory states that people may adopt the status quo as their reference point and demand higher compensation to allow environmental degradation than they are willing to pay for making improvements. 13. Economists know that people in general are risk-averse, meaning they dislike risky situations. 14. The travel-cost method estimates a demand curve for a non-market good based on the amount of money that people spend to use the resource. Chapter 9 15. The Porter Hypothesis argues that regulation, while imposing short-run costs on firms, often enhances their long-run competitiveness. 16. Two reasons environmental regulation has not caused firms to move to ââ¬Å"pollution havensâ⬠are: 1) avoidable pollution control costs are a small portion of total business costs 2) costs are only one factor influencing business location decisions 17. The ââ¬Å"double-dividendâ⬠hypothesis arguesShow MoreRelatedCarbon Dioxide Emissions in Australia and Climate Change1375 Words à |à 5 PagesMarket-based policies are a proven way to limit carbon pollution and channel capital and innovation into clean energy, helping to avert the catastrophic consequences of climate changeâ⬠- EDF vice president for international climate, Nathaniel Keohan Introduction In a contemporary political setting, it is now broadly recognized that over the 20th century, the atmospheric concentrations of key greenhouse gases, particularly Carbon Dioxide have been amplified by human activity. Australia can be held accountableRead MoreReviewing The Events Industry During The United Kingdom1397 Words à |à 6 PagesSkills Module Fatimah Khan Word Count: 1155 Table of Contents Cover Page 1 Table of Contents 2 Introduction 3 Table 1.0 (3) Table 1.1 (4) Economic Impacts 4 Table 2.0 (4) Table 2.1 (5) Table 2.2 (6) Social Impacts 7 Table 3.0 (8) Environmental Impacts 10 Table 4.0 (10) Table 4.1 (11) Political Impacts 11 Conclusion Recommendations 12 References 13 Introduction The United Kingdom is a sovereign state consisting of Great Britain and Northern Ireland, constituting a 64.1 millionRead MoreThe Transformation Of Societies Into Industrialized Nations872 Words à |à 4 PagesIntroduction The transformation of societies into industrialized nations impairs not only human health but also the environment. Industries generated toxic waste, as a by-product of the manufacturing process, and their solution was to expel these pollutants, contaminating the surrounding environment. The build up of pollution has lead to undesirable climate changes; acid rain, altered atmospheric composition, land degradation and dangerously increasing water levels on a global scale. Greed hasRead MoreThe Incompatibility Between Economic Sustainability And Ecological Sustainability1714 Words à |à 7 Pagesincompatibility between economic sustainability and ecological sustainability is a contentious issue, specifically within the area of politics, technology, society, financial economies and environmental issues. When discussing such a matter the terms, sustainability, economic sustainability and ecological sustainability should be defined. Sustainability: the equality of environmental, social and economic necessities between todayââ¬â¢s generation and tomorrowââ¬â¢s generation. Economic Sustainability: the employmentRead MoreClimate Change And Depletion Of Natural Resources1318 Words à |à 6 Pageswere still criticisms for it suggesting that ââ¬Ëeconomic growth, industrial modernization and market imperatives should be key drivers and goals for all nations.ââ¬â¢ (John Blewitt 2015) Thus taking away focus on environmental and social sustainability. Focusing on renewable energy in North America and their efforts to tackle climate change it can be argued that what their governments and multinational corporations have done are just in the interest of economic growth rather than sustainable development,Read MoreMacro Environment Factors933 Words à |à 4 PagesTable of Contents 1. Introductionâ⬠¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦...3 2. Summariesâ⬠¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦.....3 3. Macro environment factorsâ⬠¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦....4 4. Industry involvedâ⬠¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦.......5 5. Impact of the factorsâ⬠¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦..5 6. Conclusionâ⬠¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦.6 1.0 Introduction The purpose of this report is to demonstrate an understanding of the marketing macro environment. The proposed research question was: Identify the macro environmental factors and discuss theRead MoreThe Changing Relationship Between Nature And Society1658 Words à |à 7 Pages(Houghton, 2015) is a major challenge that must be prevented and diminished. One of the main factors that can prevent global warming from rising is promoting the concept of sustainable development. Sustainable development has been altered to address environmental problems as a result of many governments, organizations and countries etc. attempting to minimize this issue for the current generation and future generations who will have to deal with the major consequences of societyââ¬â¢s current actions. The centralRead MoreThe Climate Crisis And Its Effects On The Environment1428 Words à |à 6 PagesThe climate crisis is a defining struggle of our age bringing political, economic, religious, and environmenta l tensions and conflicts to surface. At this moment in history a great transitional worldview needs to take place, but is depressingly out of reach, and humankind seems woefully unprepared/interested to confront monumental challenges and change. The climate change crisis directly affects planetary boundaries, ecological cycles, and limitations on a domestic and international level. It isRead MoreMacro Environment1130 Words à |à 5 PagesQ.1) Explain How Macro Environmental Factor Affect International Business Product With An Example. There are many factors in the macro-environment that will affect the decisions of the managers of any organization. Tax changes, new laws, trade barriers, demographic change and government policy changes are all examples of macro change. To help analyze these factors managers can categories them using the PESTEL model. This classification distinguishes between: Political factors: These refer toRead MoreTh Cruise Ship Industry Effects1352 Words à |à 6 Pages n.d). Environmental Impacts The environmental impacts of the cruise industry may be positive or negative. This industry may encourage an appreciation of the environment, and generate support and funds for environmental protection, but it can also degrade the marine and adjacent terrestrial environment. The environmental costs of the sector are incalculable given that the cruise ship industry is unregulated and difficult to gauge widely its impacts, despite enforcing environmental standards
Wednesday, May 6, 2020
Analysis of The One Minute Manager by Kenneth Blanchard...
Analysis of The One Minute Manager by Kenneth Blanchard and Spencher Johnson The One Minute Manager by Kenneth Blanchard, Ph.D. and Spencer Johnson, M.D., seems like a practical simple plan on managing people and there for other areas of oneââ¬â¢s life, however I must admit I am a little skeptical. The three philosophies do make sense especially once analogies are used to put them into more simple terms. Being in the work force for more than fourteen years I have witnessed many types of mangers. I have worked for hostile managers, calm caring managers and managers who fit somewhere in between. My skepticism with this theory is simply applying its use. On paper this method sounds great and makes a lot of key points, but again afterâ⬠¦show more contentâ⬠¦The ââ¬Å"One Minute Praisingâ⬠is a pleasant philosophy. As a manager tell the employee up front that they will receive updates on their performance. Give your employee praising every time he or she does some thing right to point them in the direction of the ultimate goal. Specify what they did right and how it made you feel. A moment of silence should then be kept to give off your good feeling. This concept teaches the employee how to praise him or herself. The praising is followed up by a handshake or physical gesture to show you support their success. I agree the more you praise the individual the closer they are to praising themselves. When people feel good about themselves and the work they perform, it makes them want to do better. I could be categorized as one of those people. My performance reviews have always been happy times for me. After going over my review, I find myself on a high for weeks. My boss will then critique me on something that was not done right and I go into ââ¬Å"I donââ¬â¢t careâ⬠mode. I get defensive and my attitude reflects in my work. It takes longer for me to accomplish that task and I do not put as much effort into it as when I am feeling good. Giving praise gets people in the routine of praising themselves. I have a habit of patting myself on the back when I feel I have done a good job or figured out a solution to a problem that
Tuesday, May 5, 2020
Induction Program Related To Culture Fit- Myassignmenthelp.Com
Question: Discuss About the Induction Program Related To Culture Fit? Answer: Introduction Human resource management is the important component of an organization which involves in the functions like recruitment, selection, staffing, provision of training and development, induction, formulating HRM policies, ensuring the health and safety of the employees in the work place etc. The HRM holds the responsibility to develop the potential of the employees and to be competent in the workplace. (Armstrong, Taylor, 2017). This report highlights three sections of the HRM practices the training and development of employees by considering Induction Program Theory of induction program related to culture fit Induction program can be defined as an organizational process through which the management welcomes the new employees and prepare them to perform their role effectively. Conducting the induction program is an important function of the HRM so as to make the newly appointed duty managers to get culturally fit to the organization (Arulrajah, Opatha, Nawaratne, 2016). Through conducting induction program the HRM can make the participants understand about the policies and procedures of the organization, culture, vision, mission, operations etc. The induction program can contribute in making the duty managers to get fit to the organizational culture and to achieve the competitive advantage of the organizations. Some of the ways through which the competitive advantage of Millennium Hotels and Resorts can influence the content of the induction program is mentioned below. The organization Millennium Hotels and Resorts can obtain competitive advantage through providing customer service. Hence the customer service policies should be involved in the induction program content so that the duty managers can get informed about it. The Millennium Hotels and Resorts achieve competitive advantage through following a corporate governance of high quality standards in service provision. Hence this corporate governance should also be involved in the induction program content. Credibility standards are other component of competitive advantage and hence these standards are to be highlighted in the induction program. Through involving the components of competitive advantage in the induction program the duty managers can shape their operations accordingly. Induction program for the duty manager When preparing the induction program for the duty managers the following three steps can be involved Stage 1: General Orientation The history and the structure of the Millennium Hotels and Resorts can be provided through this session. The organizations vision, mission and objectives, functions of various departments are given here in order to generate interest about the organization with in the duty managers (Shamy, 2016). The factors influencing the competitive advantages of the organization, competitor analysis, market share etc are also discussed during this stage. This stage of induction program can be done by taking 2 days time so that he can get a clear understanding about the company. Stage 2: Specific Orientation The significance of the job of the duty managers are specified which includes the roles and responsibilities in the department, job training, job hazards etc. Some of the other factors like the personal policy, company policy, terms and conditions of service, welfare facilities, rules and regulations related to working hours and over timing, holidays, vacations, reporting etc are communicated during this stage. This reduces the ambiguity of the duty managers and makes them clear how he can fit in his job and can be more effective. This stage of induction program can be done by taken minimum 4 days time so that he can identify his role in the organizations and formulate strategies to make him fit with the culture of the organization. Some health and safety or job hazard examples which are included in the content of the induction program are mentioned below. Fire accidents: The content of health and safety hazards due to the fire accidents can be involved in the induction program which provides the information regarding fire escapes, fire extinguishers etc (Oliver, 2016). Hazards which can cause while at lift can be highlighted in the induction program. Stage 3: Follow up orientation This stage of the induction program is conducted around after 6 months of the initial induction program to understand the satisfactory level of the duty manager and also to determine how he made him to fit himself in his job role. Training and Development Plan Training and development plan are the plan formulated by the HRM in order to make the workforce potential so that they can achieve organizational goals effectively. In order to provide training and development the need or the requirement for the training has to be identified (Phillips, Jack, and Patricia, 2016). The training need for the below task has been analyzed with respect to the selected organization Millennium Hotels and Resorts and job title Hotel Duty Manager Training Need Analysis The training needs analysis can be considered as a systematic analysis through which the skills gaps of the employees are analyzed at organizational, group and the individual level so that various training programs can be conducted in order to fulfill the skill gaps (Ford, 2014). The TNA process involves the complete analysis of the training needs so that specific training needs of the employees can be identified and appropriate training and development program can be arranged by the HRM (Niphadkar, 2016). According to the given tasks the employees lacks the understanding about the relevance and the importance of the customer service and it contribution to the achievement of competitive advantage of the organization. The poor quality rating by the hospitality rating agency can impact the organizations reputation negatively and can hinder its sustainability. This scenario highlights the need for training program which educate them the relevance of customer service and to develop high quality customer service ability in the employees (Goetsch, Davis, 2014). Source: learning and development, ange brooking. Components of a need analysis The training need provision of customer service is analyzed in relation to the organization Millennium Hotels and Resorts and job title Hotel Duty Manager. Organizational need: This component of the TNA analysis the organizations performance in relation to the organizational objectives. It generates an accurate estimate about the potential of the employees in terms of their customer service proficiency and their knowledge about the same. Millennium Hotels and Resorts being operating in the hospitality industry it is important to provide high quality customer service as the organizations in this industry are differentiated in terms of quality of service. Task need: This component is generally involved in gathering the information about the job for the development of the training programs. This involves the detailed examination of the job role hotel duty manager like the knowledge, skills, attitudes etc so as to supervise and manage the staff members of the hotel. The job role of the duty manager closely related to the customer service provision. Maintaining good customer relations is the primary tasks of the duty manager. His responsibility also involves monitoring the provision of high quality customer service by the staff members. Person need: This component specifies the identification of the gaps between the current capabilities of the duty manager to provide the customer service provision. Here the actual performance of the duty manager in relation to the customer service is measured with the service standard kept by the Millennium Hotels and Resorts. Here the attitude of the person, output of the performance and self assessment needs are identified to assess the training needs. For example the ability of the person in the job role of duty manage should possess listening and observing skills to understand what the customer exactly require. Learning Plan Learning Outcome LO1: Through the provision of the training program the duty managers should be able to clearly define what is customer service and how this concept can be implemented in order to win the customer satisfactory level. This learning outcome can make the duty managers to clearly understand the relevance of customer service in hospitality industry and how it can gain competitive advantage for the organization in the industry (Guise et al, 2017). LO2: Through the training program the duty managers of the Millennium Hotels and Resorts should be able to attain high quality service rating, in the rating conducted by the hospitality rating agency. Through attending the training program related to customer service the duty managers should be able to achieve high quality service rating. List of the content LO1: List of contents for the training program Here the trainees are made understand the concept of customer service and how it is related to the success of the organizational effectiveness. Power point presentation which highlights the concepts and theories of customer service. Lecturers and explanations about the relevance of customer service in competitive advantage, sustainability etc by top management officials. Magazines based on customer service which included testimonials of successful hospitality organizations focusing on customer service. Feedback forms which can determine the understanding level of the trainees. LO2: List of contents for the training program This session includes the training which makes the duty managers to obtain high quality service rating. The content of this training programs are mentioned below. Lecturing and coaching materials and the top level managers. Videos which highlights the managers handling the customers during critical situation. Theoretical booklets which includes the auditing criteria. Appropriate training methods Some of the training methods which can be recommended for the training program conducted for the duty managers so as to achieve the learning outcomes are mentioned below. Coaching: The trainer can provide the theories and concepts of the customer service and its impacts on the hospitality business to the trainees through coaching method. This training method will be effective to achieve the LO1 (Edirippulige et al, 2016). Role modeling: This method of training can be used in order to make the duty managers understand about how to handle the customers and provide better customer service. One participant can take the role of manager and another can take the role of customers. Demonstration: The method of demonstrating the customer service by the trainers about the phrases and the body language while providing customer service can be an effective method of training. Real-time training programs: The duty managers can be asked to be apprentice of the top level managers while they handle the customers which can provide real time experience to the duty managers (Seamster, Redding, 2017). Health and Safety requirement and appropriate learning outcome The duty manager of the hospitality organization Millennium Hotels and Resorts is responsible for handling the operations of the hotels or the resorts. The most important health and safety training requirement for a duty manager is the fire accident which can encounter the resort premises. It is essential that the duty managers should be provided training take precautions to eliminate fire accidents and also be trained to manage the critical situation when fire is set out in the resort LO1: Through attending this training program the duty managers will be understand what measures has to be taken in order to eliminate fire accidents through the use of fire accident equipments. Job Description Related to Health and Safety Typical Hazards in the Work place Each and every organizations workplace is associated with health and safety hazards. Some of the typical hazards in the work place are mentioned below. Poor lightning and improper structuring of the work place. For example the organization ABC is a retail firm which deals with the automobile parts business. In this firm the lightning provided was not sufficient which resulted in the injury to the employee while handling those parts. The employee was not able to see the wire connected through the floor because of poor lightning which made him to slip down (Adrian et al, 2017). Fuel service and repair: The usage of mobile phones in the fuel service centers can cause drastic fire accidents which can be hazardous to the employees as well as the public. There are several cases in the real time environment where the customers of the employees make use of the mobile phones while at fuel service center which is hazardous. In child care center the work place can be hazardous to the employees when it is occupied with too many furnitures and toys. The child cares are having big responsibility to handle the children hence occupying too many toys and furniture can harm them when handling children Typical Hazards in the chosen organization Some of the typical hazards for the organization Millennium Hotels and Resorts for the duty managers are identified and mentioned below The duty managers will have to move around the floor in order to monitor or supervise the work place. Sometimes he will have to climb the stairs without making use of the lift. This can make him physically tired and can get into some ailments like back ache, leg pain etc. The duty managers will have to handle the critical situations which can put him into stress by handling the staff members, problem solving, maintain customer relations. This can cause physical as well as mental illness Poor lighting air circulation in the hotels can cause health hazards for the duty manager. It can cause some breathing related problems which can make the manager to face long term health issues. Because of poor lightning the chances of slipping down and getting hurt is higher. Another hazard which can cause to the duty managers are the hazard which can cause through bullying from the top management. Since he is in direct coordination with the workplace he is answerable to the top management. This can put him in a stressful situation and can cause him health hazards (Gopang et al, 2017). Way to involve workers in the health and Safety One way which can be suggested for the organization Millennium Hotels and Resorts for making the duty managers involve in the health and safety of work place policies is mentioned below. The duty managers can be assigned the duty to report if there is lack of lighting and air circulation in any area of the resort or hotels. This can be an indirectHealth and Safety Risk Assessment form Assessment Made by Name : XYZ Position: Duty manager Assessment reviewed by Name Position Identify or describe the subject of assessment The typical health and safety hazard that can cause to the duty manager of Millennium Hotels and Resorts are assessed here. What are the known or possible hazards The known potential hazards identified are Physical hazard due to poor lightening, poor air circulation in the hotels, restaurants, store rooms etc. Mental illness due to bullying, multitasking Injury or ache in legs etc due to moving around the hotels and resorts Who is exposed to this hazard The individual who is exposed to this hazard is the duty manager of the Millennium Hotels and Resorts. The same hazard can be caused to the sub ordinates of the duty managers. What could happen and how serious could any consequences be? Due to these potential hazards the damage can be less or severs. If the duty managers get stuck in the store room where there is poor lightning and air circulation then it may lead to the death of the person. The mental stress can cause de-motivation, mental illness etc. What could be done to minimize or eliminate risks The top management of Millennium Hotels and Resorts should make the infrastructure well lighted and should be provisioned with enough air circulation. Personal networking systems can be employed so that the manager need not have to wander around the floor. What information or training should be provided so as to reduce risks To minimize the risk of injury the duty managers can be trained to manage the critical situations effectively through enhancing their employability skills. In order to reduce physical damages they can be trained to make use of the emergency lamps, oxygen cylinders etc from the firs aid box. Information made use to make this assessment The information from the previous health and safety hazards happened in the organization is taken to make this assessment. How workers can be involved in making the assessment. Workers can be made involved in this assessment through gathering feedback and information from them Evaluate the effectiveness of health and safety training In order to evaluate the effectiveness of the health and safety training provided to the duty managers the HRM can make use of the method mentioned below. Observing method: The HRM can monitor the duty managers that how they are implementing the training provided in the training program in the work place. This real time evaluation will be more beneficial as the health and safety management has to be experimented and evaluated in real time so as to obtain the desired outcome (Hallowell, Alexander, Gambatese, 2017). Case Analysis The duty manager of the Millennium Hotels and Resorts are responsible for implementing the health and safety policies effectively. Despite this implementation, if the worker loses him limp due to an accident in the work place then the duty manager and the employer is having the responsibility to manage the situation. The managers and the employer obligations are mentioned below. The duty manager is obligated to report the accident to the HRM and other higher authorities. The employer is responsible to compensate the injured as per the standards of the work place health and safety acts. The HRM is responsible to arrange the training program to generate awareness among the workers regarding the health and safety at job. The HRM and duty managers should take necessary steps to make the employees cooperate to implement the health and safety policies effectively (Ik, Atasoylu, 2017) Conclusion The functions of the HRM in the modern organizations has been extended to their involvement in the strategic decision making process. This report has highlighted some of the important functions of the HRM with relevant to the organization the Millennium Hotels and Resorts by considering the job of the duty manag References Armstrong, M., Taylor, S. (2017). Armstrong's handbook of human resource management practice. Kogan Page Publishers. Arulrajah, A. A., Opatha, H. H. D. N. P., Nawaratne, N. N. J. (2016). Green human resource management practices: a review. Sri Lankan Journal of Human Resource Management, 5(1). El-Shamy, S. (2016). Dynamic induction: Games, activities and ideas to revitalize your employee induction process. CRC Press. Edirippulige, S., Armfield, N. R., Caffery, L., Smith, A. C. (2016). Education and training for supporting practitioners in the use of clinical telehealth: a needs analysis. Ford, J. K. (2014). Improving training effectiveness in work organizations. Psychology Press. Gopang, M. A., Nebhwani, M., Khatri, A., Marri, H. B. (2017). An assessment of occupational health and safety measures and performance of SMEs: An empirical investigation. Safety Science, 93, 127-133. Guise, J. M., Winter, S., Fiore, S. M., Regensteiner, J. G., Nagel, J. (2017). Organizational and training factors that promote team science: A qualitative analysis and application of theory to the National Institutes of Healths BIRCWH career development program. Journal of Clinical and Translational Science, 1-7. Goetsch, D. L., Davis, S. B. (2014). Quality management for organizational excellence. Upper Saddle River, NJ: pearson. Hallowell, M. R., Alexander, D., Gambatese, J. A. (2017). Energy-based safety risk assessment: does magnitude and intensity of energy predict injury severity?. Construction Management and Economics, 1-14. Ik, I. N., Atasoylu, E. (2017). Occupational safety and health in North Cyprus: Evaluation of risk assessment. Safety Science, 94, 17-25. Kyaw-Myint, S. M., Strazdins, L., Clements, M., Butterworth, P., Gallagher, L. (2017). A method of identifying health-based benchmarks for psychosocial risks at work: A tool for risk assessment. Safety Science, 93, 143-151. Mihai-Adrian, B. S., Iulian, I., Constantin, B., Costin, D. D., Alexandru, L., Marian, C. A., Costica, B. (2017). Improving safety in the workplace using checklists legal requirements. Calitatea, 18(S1), 31. Niphadkar, C. (2016). Building Organizational Leadership: Leadership through Learning and Effective Organizational Development Interventions. Notion Press. Oliver, J. S. (2016). A case study of a teacher induction programs effectiveness as perceived by program teacher participants and school district administrators (Doctoral dissertation). Phillips, Jack J., and Patricia,(2016), Pulliam Phillips. Handbook of training evaluation and measurement methods. Routledge, Seamster, T. L., Redding, R. E. (2017). Applied cognitive task analysis in aviation. Routle
Subscribe to:
Posts (Atom)